TESTIMONIALS
Testimonials
See what others are saying about Ace Pet Services
“Typically something this good is either too good to be true, or you can't get a hold of them; not the case with Lou and Stephanie at Ace Pet Services!
We feel very fortunate to have heard about them through a coworker. Upon reaching out we promptly heard back from Stephanie, whom provided all the details to line up the stay, and then their drop off and pick up practices provided for seamless transitions. As a repeat client many times over - this is the experience and service you receive from them every time. Not only is their service top notch, but we feel as if we are leaving our pup with family when we drop her off.
You can request training sessions, whether you want them to work on training you have been doing at home or have them introduce new concepts, they get supervised play time to maximize their comfort while interacting with other dogs, and some snuggles - as if they were right at home. Our dog is a lot for anyone to take care of, but every time we pick her up from Lou and Steph she comes out tail-wagging' happy, tired and little more obedient.
The patience and care they exhibit towards animals is really impressive, which is also why Lou has also become our trainer; sessions can be completed at Ace Pet Services or in your own home. Finding Stephanie and Lou at Ace Pet Services was one of the greatest things that happened to us and our dog - they are really great people who will take the best care of your pup."
Matt, Chelsea & Samoa
“We have 2 dogs and we planned a month vacation. We needed a safe place for our two dogs to stay during that time. Ace Pet Services was recommended by our vet. Both dogs are loving towards humans and one of the dogs can be dog aggressive. Ace Pet Services gave us a trial run to make sure it was going to be good for their other dogs they watch and our dogs.
They passed the trial run! RELIEF and so we lodged them for a two dog night stay a week later. Both dogs were delighted to see Louis and were leading the way to his back door. No good byes for us. They were happy to go back to the good dog house!
We were sent videos of our aggressive dog being friendly with other dogs.
Big accomplishment! Thank you for your patience, consistency, attention, love and expertise on dog behavior.
We are thankful for being able to find a place for them to stay while we are gone.
Dede and Alma & Dolly
“We are so grateful to have found Ace Pet Services to watch and care for Zephyr during our busy travel summer!
Not only were they always available to watch him, they were always so organized and sent us pictures every day so we could see how much fun he was having! He went on field trips to the park, to Petco, swimming and always had friends to play with! Louis did a great working with him on COME, SIT, STAY and training him everyday! Me and Zephyr wish we lived closer so he could go more often!
Thank you, you can tell you have found what you are truly gifted at in life!"
Cate and Zephyr
“Ace Pet Services has provided us with the absolute best care we could imagine with and for our 2 year old Portuguese Water Dog, Zelda
I have previously been hesitant with dog trainers and overnight boarding as one never really knows how much time a person is going to spend with your dog when you are away. Well, Louis and Stephanie have set new standards in pet service and care. Zelda waits by the door each week for their arrival and eagerly responds to her training and care. It is abundantly clear to me that they know and love her--her peccadillos, her strong points and her desire to be loved.
Her behavior has evolved to extraordinary thanks to Ace Pet Services and their time with Zelda at their home and ours."
Elaine and Zelda
“Where do I start? Ace Pet Services (Lou and Stephanie) have been amazing! Rezak has been working with Lou for a few years and the progress has been outstanding. The structure and guidance Lou provides is wonderful. Lou is also so patient and really works to understand what your needs are as a dog parent and how he can help.
When Rezak stays with Lou I know he will be engaged and will have the opportunity to use his brain and skills which he loves. Ace Pet Services boarding is really unique as the pups are really like members of their family, there’s so much peace of mind with this type of boarding! Lou always does a great post visit report with progress reports and he’s awesome about sending photos throughout the stay.
You know you’ve got a good thing going when your dog is OVERLY excited to see Lou when he shows up, it warms my heart to know how much Rezak loves and respects Lou! Lou is constantly learning and researching, his passion is incredible! In three words SIMPLY THE BEST!"
Rachel and Rezak
“Louis and team have become an important and critical component for raising, training, and taking care of our one year old Portuguese Water Dog. Our dog goes absolutely crazy with joy when Louis comes to pick him up, actually making me a bit jealous. We receive photos and videos almost every day our dog is with Ace.
We often have to call with last minute boarding requests and they always come through for us. In addition to caring for our dog, the training is fabulous. We also know that he will be exercised every day and gets the opportunity to play with other dogs all day long.
We are so pleased to have connected with Louis."
Howard and Mowgli
“I'm glad that Lucy had a wonderful time with you and Stephanie and the other pups. Sarah and I could both tell that she didn't want to leave when we picked her up, and this was the type of reaction we were hoping for. We have kenneled Lucy once or twice before for short periods of time and we could tell she just didn't have fun because of the lack of a social aspect (as you saw, Lucy loves people and dogs more than anything - except maybe treats).
This experience was exactly what Lucy wanted, and the training and attention you gave to her really showed."
Ryan and Lucy
“Louis at Ace Pet Services is attentive, patient, loves dogs, and our puppy Harry just loves him! He focuses on positive training and rewards pups for good behavior. My husband and I have a 3.5 month old Golden-doodle puppy and we had to go out of town last minute and I did not want to send him to a kennel. After finding out that Ace Pet Services boards and trains dogs in their home, I felt so much relief!
We communicated to Louis the areas of training we were struggling with and he focused on them. Each day we received text pictures of Harry socializing with other dogs, training videos, and updates. When we picked up Harry, Louis went over everything that they worked on during Harry's stay and sent us a follow-up email about the training and areas to work on so we can refer back to it on our own. Harry is much more focused and we feel that he learned a lot!
We will definitely use him again and I'm sure Harry will be very excited to go back!"
Lauren and Harry
“Ace Pet Services has been instrumental in helping my dog Harvey transform into the dog he is today. Louis took the time to understand Harvey and help him overcome his fear of humans, dogs and everything in between. I feel 100% confident that when I leave my dog at Ace Pet Services he will be treated like family. I wouldn’t take my dog anywhere else."
Nicole and Harvey
““Ace Pet Services is the gold standard in overnight lodging. I left my dog knowing she was going to be watched, entertained, trained and loved. Louis and Stephanie give 110% to the dogs in their care and complete peace of mind to the dogs’ owners.”
Julie and Pippa
“"Louis has been working with Piper, 4 year old dachshund mix, since about one month after I adopted her a year and a half ago. Originally, we did private lessons, as I was a new dog owner and Piper was quite anxious around... pretty much everything. After just 5 lessons, and all of the amazing guidance and tips provided, Piper has had an amazing transformation (we can even go for hikes together now!). Through this service, I learned that Louis and Stephanie also offered boarding straight through their home, and have been lucky enough to have the opportunity to board Piper with them on multiple occasions. There are no words that can express my gratitude and admiration for these services and how much love my dog receives while in their care.
I always have, and always will, recommend Ace Pet Services to all of my dog owning pals if they want the best care possible!"
Meagan and Piper
“We met Louis when our Rhodesian Ridgeback, Max, was only 16 weeks and we are so grateful we did! Max is a wonderful (now 1.5yo) pup, but because he is over 100 lbs, normal puppy behaviors are much more challenging. Louis has put in the time to train not only Max, but us as well. Along with training, Max has stayed with Louis and Stephanie on several occasions. The board and train option is perfect for us. We don't have to worry about driving Max anywhere because Louis picks him up and drops him off. We get constant updates on our boy, and we have complete trust in Louis and Stephanie. The training is tailored to what Max's current needs may be, and we get an extensive report after each stay.
We don't know what we would do without Louis and Ace Pet Services!”
Heidi and Max
“We just rescued our puppy, Thumper, in October and were nervous to leave him for a long weekend so we could go to a wedding in FL. I researched every option you could imagine (daycare/boarding, in-home sitter, etc) and found a recommendation for Louis on the Nextdoor app. Thumper is a kind, sweet puppy but he is shy and does not respond to any negative reaction so teaching him right from wrong can be a challenge. Louis immediately recognized this in our puppy and was so patient with him. He sent us regular updates and we felt so comfortable while we were away.
We will 100% use Louis again in the future. What an amazing relief it is to have him in our lives!”
Liz and Thumper
“Leaving your pup, even just for a day, is never easy, but with Ace Pet Services, we have always felt at ease leaving our pup, Arlo. With Louis’ extensive dog training experience, we knew that Arlo was in excellent hands. The photo and text updates that Louis sent each day that Arlo was in his care were always so nice. It was evident to us that Arlo was given plenty of attention and lots of love. At the end of Arlo’s stays, Louis spent time with us, providing us with feedback of Arlo’s behavior during his stay and provided us with a thorough behavioral report.
Ace Pet Services took such good care of our pup. We can’t wait to come back!”
Alyssa and Arlo
“My husband and I were fortunate enough to meet Louis at our first puppy socialization class in December of 2016 and were thrilled to find out that he offered in-home boarding services through his company, Ace Pet Services. Considering what an incredibly patient, thorough and knowledgeable trainer he was during that class and our pursuant obedience classes, we had no hesitation leaving our guy, Basel, with Louis the next time we were out of town.
Louis truly goes above and beyond when taking care of Basel: pickup and drop off service, daily text and photo updates, and continuing training while Basel is in his care. The most valuable "service" that Louis and Stephanie provide is knowing that they love Basel like we do, and are genuinely excited to have Basel come to stay. What more could you ask for as a pup pawrent?”
Nadege and Basel
“With Ace Pet Services you get a peace-of-mind that you simply will not get from other larger organizations. The level of care and attention they provide my dog Spanky could not be better. Employing the latest research findings and theories about animal behavior, you can rest assured that any animal in their charge receives the very best care. Whether your dog is young or old, energetic or easy-going, the environment they provide is expertly tailored to maximize your pup's comfort and well-being. In Spanky's case, he gets ample physical and mental exercise.
I could not be happier with Ace Pet Services!”
Aaron and Spanky